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Explore the IT Support Course Catalog
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: ServiceNow, IT Service Management, Information Technology Infrastructure Library, Problem Management, Change Control, Configuration Management, Change Requests, Digital Transformation, Service Management, Information Technology Operations, Problem Solving, Order Fulfillment, Design
- Status: Preview
DeepLearning.AI
Skills you'll gain: Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Technology Strategies, Business Intelligence, Data Ethics, Business Ethics
- Status: Free Trial
Skills you'll gain: Sprint Retrospectives, Software Development Life Cycle, Agile Software Development, User Story, Agile Methodology, Software Architecture, Development Environment, DevOps, Scrum (Software Development), Software Design, Computer Systems, Conflict Management, Cloud Computing, Infrastructure as Code (IaC), Agile Project Management, Sprint Planning, Leadership, Test Planning, Risk Management, Communication
- Status: Free Trial
Google
Skills you'll gain: Python Programming, Programming Principles, Computer Programming, Algorithms, Data Structures, Problem Management, Debugging, Automation
- Status: Free Trial
Skills you'll gain: Stakeholder Management, Software Development Life Cycle, Agile Software Development, Project Management, Agile Methodology, Project Management Life Cycle, Software Architecture, Project Documentation, Project Closure, Development Environment, Sprint Planning, Stakeholder Engagement, Computer Systems, Professional Networking, Information Technology, Risk Management, Leadership, Agile Project Management, Project Management Institute (PMI) Methodology, Communication
- Status: Free Trial
Skills you'll gain: Endpoint Detection and Response, Networking Hardware, Cybersecurity, Linux, IT Service Management, Governance Risk Management and Compliance, Active Directory, Network Security, Cloud Computing, Incident Response, TCP/IP, Malware Protection, Information Technology Infrastructure Library, Identity and Access Management, Network Protocols, Cyber Attacks, Regulatory Compliance, Data Ethics, Cyber Threat Intelligence, Security Testing
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: ServiceNow, IT Service Management, Business Process Automation, Workflow Management, Automation, Problem Management, Information Technology Operations, Digital Transformation, Artificial Intelligence, Scalability, Incident Management, Event Monitoring, Change Requests
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Support, Customer Service, Technical Support, Resource Management, Interpersonal Communications, Verbal Communication Skills, Customer Relationship Building, Active Listening, Communication, Writing and Editing, Technical Communication, Process Management
- Status: Preview
Yonsei University
Skills you'll gain: Oral Comprehension, Language Competency, Vocabulary, Language Learning, Literacy, Grammar, Writing
- Status: Free Trial
Johns Hopkins University
Skills you'll gain: Medical Terminology, Medical Privacy, Desktop Support, Health Informatics, Healthcare Industry Knowledge, End User Training and Support, Help Desk Support, Technical Support, Medical Imaging, Electronic Medical Record, Network Troubleshooting
- Status: Preview
Yale University
Skills you'll gain: Psychology, Mental and Behavioral Health Specialties, Human Development, Scientific Methods, Clinical Psychology, Research, Culture, Social Sciences, Learning Theory, Psychiatry, Child Development, Neurology, Critical Thinking, Problem Solving
- Status: Preview
Yale University
Skills you'll gain: Growth Mindedness, Optimism, Positive Behavior Support, Goal Setting, Resilience, Self-Motivation, Self-Awareness, Behavior Management, Psychology, Decision Making, Productivity, Mental Health, Social Skills, Mindfulness
In summary, here are 10 of our most popular it support courses
- Advanced ITSM with ServiceNow: Optimizing IT Operations:Â Coursera Instructor Network
- AI For Everyone:Â DeepLearning.AI
- IBM IT Scrum Master:Â IBM
- Crash Course on Python:Â Google
- IBM IT Project Manager:Â IBM
- IT Fundamentals for Cybersecurity:Â IBM
- ServiceNow Basics: IT Automation & AI-Powered Workflows:Â Coursera Instructor Network
- Customer Service Fundamentals:Â Knowledge Accelerators
- First Step Korean:Â Yonsei University
- The Critical Role of IT Support Staff in Healthcare:Â Johns Hopkins University