Skills you'll gain: Customer experience strategy (CX), AI Personalization, Customer Engagement, Predictive Analytics, Personalized Service, ChatGPT, Customer Service, Customer Insights, Loyalty Programs, Self Service Technologies, Data-Driven Decision-Making, Automation, Business Ethics, Artificial Intelligence, Generative AI, Return On Investment

Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Vendor Management, Hospitality, Hospitality Management, Vendor Relationship Management, Social Media Marketing, Process Mapping, Key Performance Indicators (KPIs), Social Media, Social Media Management, Performance Measurement, Digital Media Strategy, Content Creation, Search Engine Optimization, Personalized Service, Innovation, Business Process

Skills you'll gain: Influencing, Organizational Leadership, Leadership, Self-Awareness, Leadership Development, Relationship Management, Emotional Intelligence

Skills you'll gain: Digital Transformation, Talent Management, Program Evaluation, Data Strategy, Cybersecurity, Technology Strategies, Governance, Project Design, Data Management, Public Administration, Process Improvement

Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Hospitality Management, Social Media Marketing, Process Mapping, Key Performance Indicators (KPIs), Hospitality Services, Social Media, Social Media Management, Digital Media Strategy, Content Creation, Hospitality, Search Engine Optimization, Brand Management, Hotel And Restaurant Management, Personalized Service, Innovation, Branding

Skills you'll gain: Prototyping, Customer Acquisition Management, Product Design, Target Market, Market Opportunities, Competitive Analysis, Go To Market Strategy, Market Analysis, Persona Development, Design Thinking, Product Development, Ideation, Business Modeling, Entrepreneurship, Growth Strategies, Price Negotiation, Business Planning, New Business Development, Emerging Technologies, Technology Strategies

Skills you'll gain: Change Management, Organizational Change, Business Leadership, Business Transformation, Strategic Leadership, Organizational Leadership, Leadership, Influencing, Corporate Sustainability, Cross-Functional Team Leadership, Environmental Social And Corporate Governance (ESG), Communication

Skills you'll gain: Influencing, Persuasive Communication, Leadership, Professional Networking, Relationship Building, Public Speaking, Decision Making, Communication, Negotiation, Stakeholder Management

Skills you'll gain: Microsoft 365, Microsoft Teams, Microsoft Outlook, Project Planning, Organizational Skills, Workflow Management, Project Management, Collaborative Software, Timelines, Team Management, Scheduling, Prioritization, Data Visualization

Skills you'll gain: Presentations, Conflict Management, Team Motivation, Team Leadership, Stakeholder Management, Stakeholder Engagement, Risk Management, Data Visualization, Persuasive Communication, Negotiation, Data Storytelling, Verbal Communication Skills, Communication, Continuous Improvement Process, Cross-Functional Collaboration, Storytelling, Public Speaking, Agile Project Management, Leadership, Strategic Leadership

Skills you'll gain: Entrepreneurship, Contract Negotiation, Intellectual Property, Music, Lawsuits, Team Building, Design Thinking, Music History, Creativity, Ideation, Innovation, Creative Problem-Solving, Creative Thinking, Product Development, Legal Proceedings, Law, Regulation, and Compliance, Musical Composition, Revenue Management, Revenue Recognition, Regulation and Legal Compliance

Skills you'll gain: Gap Analysis, Change Management, Organizational Change, Project Coordination, Project Management, Personal Development, Process Analysis, Business Process, Organizational Strategy, Business Transformation, Business Analysis, Business Strategies