In this course, you’ll explore how Artificial Intelligence is revolutionizing Business Process Modeling (BPM)—from designing workflows to optimizing and automating them using AI-powered tools. Whether you're aiming to streamline operations, improve efficiency, or lead digital transformation in your organization, you're in the right place.Expect a hands-on, practical learning journey filled with real-world case studies, domain-specific examples, and step-by-step guidance through BPM tools, Lean, Six Sigma, and Total Quality Management—all enhanced by AI.

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Recommended experience
What you'll learn
Describe the essentials of AI-driven BPM by exploring the BPM lifecycle and understanding how AI enhances each stage.
Use AI tools for process improvement by applying AI in process design and analysis, and integrating methodologies like TQM, Six Sigma, and Lean.
Explore how AI enhances real-world processes across industries by optimizing workflows, boosting efficiency, and delivering measurable results.
Address business problems with AI-driven BPM by identifying automation opportunities and applying your knowledge in practical case studies.
Skills you'll gain
- Process Analysis
- Business Process Modeling
- Workflow Management
- Lean Methodologies
- Six Sigma Methodology
- Business Process Automation
- Automation
- Business Process Management
- Quality Improvement
- Digital Transformation
- Business Process
- Process Design
- Business Transformation
- Business Process Improvement
- Process Optimization
- Artificial Intelligence
Details to know

Add to your LinkedIn profile
May 2025
4 assignments
See how employees at top companies are mastering in-demand skills

There is 1 module in this course
In this course, you’ll explore how Artificial Intelligence is revolutionizing Business Process Modeling (BPM)—from designing workflows to optimizing and automating them using AI-powered tools. Whether you're aiming to streamline operations, improve efficiency, or lead digital transformation in your organization, you're in the right place.Expect a hands-on, practical learning journey filled with real-world case studies, domain-specific examples, and step-by-step guidance through BPM tools, Lean, Six Sigma, and Total Quality Management—all enhanced by AI.
What's included
19 videos9 readings4 assignments1 peer review3 discussion prompts
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Starweaver
Coursera Instructor Network
Northeastern University
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